"Barbara in service has always taken remarkable care of me and my VW"
I have been driving VWs for around 14 years. I purchased my 2006 Jetta from Larry Miller Volkswagen for several reasons, but I wanted to share the most compelling one. With my VW being a critical part of my job and livelihood, it allows me to get around town to support my clients and meet with prospects. I only trust it's service and maintenance to the very best, and I can be demanding and particular. Barbara in service has always taken remarkable care of me and my VW, from scheduling maintenance to service completion. The folks in service are the biggest reason why Larry Miller Volkswagen is my dealership.
Jimmy B,
"Positive Car-Buying Experience"
Until coming to Larry Miller, I didn't believe it was possible to have a positive car-buying experience. This dealership has all the attributes of a great car dealership (i.e., the one that we didn't think existed) - non-pushy salesmen who actually know how to speak and have the ability to comprehend your needs, fair and upfront pricing, and varied/high-quality inventory. We contacted a gentleman in the Internet Fleet department regarding trading in our current lease for two cars (I took public transportation when we lived in the Bay Area, but we definitely need two cars here in Phoenix!). He responded quickly and thoroughly to our inquiry and was just as patient and helpful when we arrived at the dealership. Everyone - from the guy who checked out our car for the trade-in to the finance guy who gave us mountains of paperwork to sign - was cordial and kind. On the dealership's website, they say that they want to give customers a "hassle-free" buying experience, but unlike many false promises I've heard from money-grubbing, slick automobile sales "professionals" before, the folks at Larry Miller actually meant it and delivered on their promise. We left with our two cars and a peaceful countenance. We would definitely recommend them for anyone looking to get a VW.
Christine O.,
"Fabulous Experience"
Dear Mr. Hinchey- I want to let you know that I had a fabulous experience with one of your employees, Carl Wallace. He sold me my new VW Tiguan and I LOVE IT! Carl was professional, customer-focused, and so incredibly responsive. It's the best experience I've had buying a car. He was sbsolutely terrific and has made me a very satisfied customer.
You are very lucky to have him!
Susan L,
"Hi Todd and Carl"
We made it home in 3 days-a long 15 hour last day- thru Sante FE and Wyoming. Carl, your homeland is beautiful. The Passat performed flawlessly and Victor has begun the registration process.
We would like to say thank you for your attentive service-start to finish. We appreciate your kindness and hope to see you again-soon.
Susan and Victor,
"SUCH A GREAT MAN"
Todd Stamps is such a great man. This is the 3rd new car we have purchased from Todd at Larry Miller Volkswagen. I have all my work done by the service team and am truly grateful for all you do for your customers. I will recommend Todd and the dealership to all my friends and family.
